Privacy Policy

Introduction

This Privacy Policy explains how Povlove AI ("Povlove AI", "we", "us", or "our") collects, uses, stores, and protects information when you use https://povlove.space and related services.

Povlove AI provides AI voice enhancement, voice cloning, and text-to-speech tools. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Account information: Name, email address, login method, account settings, subscription status, and related profile information.
• Audio and text content: Audio files, voice samples, recordings, prompts, scripts, text-to-speech input, generated audio, enhanced audio, and related metadata that you upload or create.
• Usage information: Pages visited, features used, job status, generation history, credit usage, timestamps, and interactions with our tools.
• Device and technical information: IP address, browser type, device type, operating system, logs, approximate location, language, and diagnostics.
• Payment information: Payment status, plan details, invoices, transaction identifiers, and billing metadata. Full payment card details are handled by our payment providers and are not stored by us.
• Communications: Messages you send to us, support requests, feedback, and email preferences.

How We Use Your Information

We use information to:

• Provide AI voice enhancement, voice cloning, and text-to-speech services
• Process uploads, generate outputs, and make downloads available
• Manage accounts, authentication, credits, subscriptions, and payments
• Provide customer support and respond to requests
• Improve audio quality, product reliability, user experience, and security
• Monitor usage, detect abuse, prevent fraud, and enforce our Terms of Service
• Send service notices, security alerts, account updates, and optional marketing communications
• Comply with legal obligations and protect our rights

Audio, Voice, and Generated Content

You retain ownership of the content you upload and the outputs generated for you, subject to our Terms of Service.

Because voice data can be sensitive, you are responsible for ensuring that you have the necessary rights, permissions, and consent to upload voice recordings, create voice clones, generate speech, or process audio involving any person.

We do not claim ownership of your uploaded audio, voice samples, scripts, or generated audio. We may process this content only as needed to provide, secure, troubleshoot, and improve the service, subject to your settings and applicable law.

Sharing of Information

We may share information with:

• Service providers that help us operate hosting, storage, AI processing, payments, analytics, email, security, and support
• Payment processors for checkout, billing, subscriptions, refunds, and fraud prevention
• Authorities or third parties when required by law, legal process, or to protect rights and safety
• Business successors if Povlove AI is involved in a merger, acquisition, financing, reorganization, or asset transfer

We do not sell your uploaded audio files, voice samples, or generated audio.

Data Retention

We keep information only for as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and enforce agreements.

Audio uploads and generated files may be retained for a limited period to allow processing, preview, download, troubleshooting, or account history. Retention periods may vary depending on your account settings, plan, feature usage, and operational requirements.

Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee absolute security, so you should keep your account credentials safe and contact us if you suspect unauthorized access.

International Processing

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

You can contact us to make a privacy request. We may need to verify your identity before responding.

Children's Privacy

Povlove AI is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date above and post the revised policy on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at support@povlove.space or visit https://povlove.space.